Returns & Exchanges

At #YES Snowboards, we want you to be completely satisfied with your gear; if your new board or accessories aren't the perfect fit, you can return unused items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to send back and choose between a refund or store credit.

2

Prepare the Package

Carefully pack your unused gear in its original packaging, ensuring all tags and protective films are intact to qualify for a successful return.

3

Label and Ship

Print the prepaid shipping label provided via the portal, attach it to your box, and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our warehouse team inspects the returned equipment for quality assurance, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing