Returns & Exchanges
At #YES Snowboards, we want you to be completely satisfied with your gear; if your new board or accessories aren't the perfect fit, you can return unused items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back and choose between a refund or store credit.
Prepare the Package
Carefully pack your unused gear in its original packaging, ensuring all tags and protective films are intact to qualify for a successful return.
Label and Ship
Print the prepaid shipping label provided via the portal, attach it to your box, and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse team inspects the returned equipment for quality assurance, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing